Refund policy

Return and refund

At Miniluxe baby, your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

1. 30-Day Return Window

You have 30 days from the date you received your item to request a return. If 30 days have passed since your delivery, we unfortunately cannot offer you a refund or exchange.

2. Eligibility for Returns

To be eligible for a return, please ensure that:

· Defective or damaged products
· Incorrect items shipped
· Customer reasons, such as change of mind, wrong size, or unwanted item

3. How to Start a Return

Contact Us: Email us at help@miniluxebaby.com
to initiate the request.
Provide order number, reason for return, and any supporting photos
Shipment: Items must be sent to: 3326 BROKEN BRANCH CT APT 170,SACRAMENTO,CA,95834,USA

Note: We cannot accept items sent back to us without a prior return request.

4. Damaged or Wrong Items

Please inspect your order upon arrival. If the item is defective, damaged, or you receive the wrong item, contact us within 48 hours at help@miniluxebaby.com
so we can evaluate the issue and make it right.

5. Refunds

Once we receive and inspect your return, we will notify you if the refund was approved.

If approved, you’ll be automatically refunded on your original payment method within 10 business days.
Please remember it can take some time for your bank or credit card company to process and post the refund.

6. Return Shipping Costs

We believe in transparent pricing, so we have simplified our return costs:

Restocking Fee: $0 (We do not charge any restocking fees).

Return Shipping Cost: $0.00 (Free Returns). We provide a pre-paid shipping label for all eligible returns.

7. Exchanges

Exchanges are accepted for eligible products. To request an exchange:

1. Contact support within 30 days of delivery

2. Provide details of the item to be exchanged and the desired replacement

3. Return the original item by mail following the instructions provided.

Customer Support

Business Name Miniluxe baby

Email: help@miniluxebaby.com

Phone: +15512378813

Address: 2311 East North Redwood Drive Anaheim California 92806