Frequently Asked Questions

1. What products do you offer?
We offer a wide range of baby and kids’ items, including clothing, shoes, accessories, and gift sets.

2. Are your products safe for babies?
Yes! All our products are made with baby-friendly, soft, and safe materials suitable for sensitive skin.

3. How can I place an order?
Simply browse our collections, add items to your cart, and proceed to checkout. It’s fast and easy!

4. What payment methods do you accept?
We accept major payment options such as mobile banking, credit/debit cards, and cash-on-delivery (if available in your area).

5. How long does delivery take?
Delivery usually takes 2–7 business days, depending on your location.

6. Do you offer returns or exchanges?
Yes, we offer returns/exchanges for unused items within a specific period. Please check our return policy for details.

7. How do I track my order?
Once your order ships, you’ll receive a tracking number via email or SMS.

8. Do you ship internationally?
International shipping depends on your location. Contact our support team for availability.

9. How do I contact customer support?
You can reach us through our website’s contact form, email, or social media pages.

10. Are there any discounts or offers?
Yes! We regularly offer discounts and special deals. Follow us on social media to stay updated.